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Returns And Exchange Policy
Exchange Requests can be raised only after 48hrs of delivery
At Dashingbull.com, our aim is to provide 100% satisfaction to our customers. If for any reason you are not satisfied with the product, we are here to help.
Please Exchange your purchase in its original packaging with all the parts and freebies with your original receipt for a replacement. Please make sure that the product(s) are properly packed when you are returning it.
If any or all the products that were originally part of an order placed using a coupon or offer are returned then the coupon code/offer will no longer be applicable on the order. The benefit of the coupon/offer will also not be included in the refund. If the product(s) returned are part of any free offer such as Buy 2 get 1 free or Buy 1 get 1 free, all the products related to the offer have to be returned, as they have been purchased as part of a group offer, failing which the refund would not be processed unless we get all products in one.
Below parameters will be considered at the time of the quality audit
- Product received must be same that was dispatched from our warehouse referring to your order.
- Once it is confirmed that the received product matches with the dispatched, audit will be done on the basis of intact tag and unused condition.
- If the product received without tags or in used condition, we will be unable to process your request.
Refund in account/Refund in Wallet
The replacement process will be initiated only once we have received the product back in our warehouse and we have completed all quality checks and verifications at our end.
- Please note that the shipping charges and COD charges are non-refundable.
- If the payment mode was Cash on Delivery, we will refund the amount to the bank account of your choice. Please add your Bank detail (Account Holders Name : (Same as billing name), Bank Name:, Account No:, Account Type:, IFSC Code) in remarks column so that we can transfer the money in your account. Please ensure that the detail that you enter is correct.Dashingbull will not validate a Bank Account number and is not responsible for funds transferred to an unintended recipient.
- In-case Refund in wallet as an option is selected, order amount will be converted into Dashingbull Wallet then you use to buy a new product. No deduction of payment gateway charges is applicable .
- As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit. In case of any defective product the shipping charges will be bared by the company and if the wrong order placed by customer, then he/she have to bare the shipping cost.
Points to be noted
- In case if you wish to return or exchange the dashingbull product, please put a request to [email protected] on the return for sizing and manufacturing issue within 7 days of receiving the product.
- The items are in a resalable condition, unworn and with tags still attached.
- Goods shall be couriered back to the shipping address in case the above quality parameters are not met in the audit.
- If re-shipped product is refused; it won’t be shipped again and your return request will be closed.